The terms / words not defined herein shall have the same meanings as defined in the Terms and Conditions (to access the Terms and Conditions please clink the link) applicable to the User of Aerostar.
Aerostar values Your privacy and security and follows the highest industry standards and practices to ensure the information You provide us is secure. Your information may be shared with our group companies and Affiliates to further enhance our products and Content and services for You. However, we will try to ensure that our group companies and Affiliates comply with the same level of data privacy standards and practices as are adhered to by Aerostar.
1. INFORMATION COLLECTION, USE, HANDLING AND SHARING
1.1.1 The information collected is relevant and necessary to understand You and Your online browsing search pattern. The information is collected with an intention to provide You with updated information, help regarding usage of the Platforms or new Content and services, offers, if any, that we think You might be interested in, to carry out follow ups, to assist with customer service or technical support issues, to enforce the Terms and Conditions of Aerostar or to prevent fraud and unlawful use. We will use the information provided by You only for the purposes for which it is consensually collected, as more particularly described hereunder and/or indicated to You while using/ accessing the Platforms.
1.1.2. To avail certain Content and services on the Platforms, Users are required to provide some personal and sensitive information for the registration process including without limitation.
1.1.3. We may also use Your phone number, email address or other personal and sensitive information to send commercial or marketing messages without Your consent. We may, however, use Your email address and phone number without further consent for non-marketing or administrative purposes (such as notifying You of major changes, for customer service purposes, providing information about updates to the Platforms, etc.).
1.1.5 In case You choose to decline to submit personal and sensitive information on the Platforms we may not be able to provide certain Content and services on the Platforms to You. We will make reasonable efforts to notify You of the same at the appropriate time. In any case, we will not be liable and or responsible for the denial of certain Content and services to You for lack of You providing the necessary personal information.
1.1.6 When You register with the Platforms, we may contact You from time to time about updating Your personal information to provide such features that we believe may benefit/interest You.
1.1.7We do not sell or rent Your information, including the Personal Information (as defined below).We do not share Your information outside of Aerostar or its Affiliates, other than as necessary to fulfill Your request or enhancement of Content and services through third party application/software and for the purpose of promotion, marketing or administrative activities of Aerostar. It may be noted that Aerostar has strict guidelines with respect to unauthorized access to information provided by You. However, we may pass Your Personal Information to other third parties in the following scenarios:
1.1.8 In addition to the above, disclosures may also be made if it was clearly stated at the time of registration and, where required, if You have given permission for this. Generally, we will disclose only the information we consider reasonably necessary to disclose. Also, some general statistical information about the Platforms User base, traffic volumes and related matters may be passed on to reputable third parties but these details will not include information personally identifying You.
1.1.11 What information we know about You we get mostly from You. But we may also have to find out more about You from other sources in order to verify the information submitted by You, and to make sure that what we know about You is correct and complete satisfaction of Aerostar. This kind of verification is primarily done in order to address various security concerns, and to ensure that You comply with the provisions of applicable laws, and the Terms and Conditions and other terms and conditions as may be prescribed by us from time to time.
1.1.12 We are sensitive towards Your information including Your Personal Information and non-personal information (email, business details, demographic location and address, age, name, phone number etc.,) provided at the time of using and/or browsing the Platforms or otherwise while availing the Content and services offered by Aerostar.
1.1.13 Your Personal Information may be used by us to:
1.1.14 You hereby agree and acknowledge that by accessing and browsing and/or accessing and using the Platforms, You consent to Aerostar undertaking the following:
1.1.15The information is readily available on the Platforms and only viewable by You after logging on to the Platforms. You, at all times, have the option not to provide any Personal Information or other information about You without agreeing to register on the Platforms and otherwise withdraw Your consent or request to remove/ delete Your information by communicating the same to us in the manner stipulated in the Terms and Conditions and the policies of Aerostar. Upon withdrawal, Aerostar will have no obligations towards You nor will it be liable in relation to any Content and services offered by Aerostar during the time You had consented to retain the information with Aerostar.
1.1.16 Please note that if You opt out from providing personal or other information requested by us, You may not be able to access certain areas of the Platforms and/or avail certain Content and services offered by Aerostar. However, it may be noted that Aerostar reserves the right to send service related and Your specific and preferred transaction related communication without offering You the facility to opt-out. You can update Your Account Information (defined below), Personal Information and other information at any time. At Your request, Aerostar can also cancel Your registration and remove/block Your Personal Information from its database/ Platforms. However, this information may remain in our archive even after deletion or termination of Your account as required by law and the handling of the same is in accordance with the provisions of the applicable law and as intimated by the government agency from time to time.
1.1.17In relation to any payment made through the Platforms and/or the Content and services offered by Aerostar, the online payment gateway operated by third party is being used by Aerostar. It may be noted that the information that You provide at the time of making any payment through the Platforms and/or Content and services offered by Aerostar is held and stored with third party payment gateway operator authorized at multiple points. The payment gateway operator may also have access to Your online payment history/details in relation to the payment made through the Platforms and/or the Content and services offered by Aerostar. These payment gateways are digitally encrypted, thereby providing the highest possible degree of privacy and care available, currently. Whilst we are unable to guarantee 100% (One Hundred percent) security, this makes it hard for a hacker to decrypt Your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. Also, You are responsible for protecting against unauthorized access to Your password and to Your computer. or mobile. We will not be liable for the disclosure and dissemination of Personal Information to third parties which You as prudent User put up on the Platforms, and available to the other Users of the Platforms.
1.1.18 It may be noted that Aerostar handles all such information in accordance with the provisions of the applicable law as may be applicable from time to time and only for the duration lawfully required, there under. Aerostar may disclose aggregated information, including to aggregators, about the use of the Platforms without Personal Information. Aerostar implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, Aerostar feels prudent to inform You that no internet site can fully eliminate security risks and enforcement of privacy laws are at a developing stage in some parts of the world.
1.1.19 Aerostar takes reasonable steps to ensure that Your sensitive personal information is handled securely and is retained only for so long as is necessary for the purpose for which it was collected, unless a longer period of retention is required under lawful contract or by applicable law.
1.2.3It is clarified that we store information including Personal Information only in the manner contained herein and in accordance with the provisions of applicable law.
1.2.4 You can change Your web browsers settings to accept or not to accept Cookies. Aerostar may use third-party service providers to serve ads on its behalf across the internet and sometimes on the Website. Such third party service providers may collect anonymous information about Your visits to the Website and use of the Content and services offered by Aerostar. Personal identifiable information is not linked to data collected from this source.
1.2.5The Website could use log file including internet protocol addresses, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the Website, track User movement and gather broad demographic information for aggregate use. These are not linked to information identifiable personally.
2.1 We take precautions to protect Your information. When You submit sensitive information via the Platform, Your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data or other payment preferences), that information is encrypted and transmitted to us in a secure way by using secured sockets layer (SSL) encryption.
2.2 While we use encryption to protect sensitive information transmitted online, we also protect Your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service or responding to legal requests) are granted access to Personal Information. The servers in which we store Personal Information and payment information are kept in a secure environment with required isolation.
3.1 To avail any of the Content and services offered by Aerostar, You are required to register and open an account with us by using the Account Information. You agree to provide correct information towards Your continued usage of Content and services offered by Aerostar. Aerostar will save Your Account Information, including identification (as profile), payment (as saved accounts) and transaction (as transaction history) related information to process Your requests faster and securely for Your convenience.
4 ACCEPTANCE TO TERMS
4.3 By availing Content and services offered by Aerostar, You accept that Aerostar may communicate with You about our products, Content and services, offers, events and promotions, and offer You products and Content and services we believe may be of interest to You. This includes offers, discounts and general information.
6 YOUR ACCESS TO AND CONTROL OVER INFORMATION
6.2 You can do the following at any time by contacting us via the email address or phone number provided as above to:
We will collect and retain information about Your transactions and service requests based on Cookies, network information and device information to provide adequate security, prevent fraudulent transactions and for audit and legal purposes which will not be revealed in public.
6.3 In addition to clause 1.1.16,You agree and acknowledge that certain features of the course and the Content shall not be provided to You, in the event You choose not to give information or data required by us for the purpose of usage of our services, the Content or for providing the certificate on the completion of the course availed by You.
7 MISCELLANEOUS PROVISIONS
8 GRIEVANCE OFFICER
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Mr. Brijrajsinh Jadeja
Address: 5th floor, 505 sun grace, above westside, visat gandhinagar road, chandkheda, ahmedabad - 380005
Email: [email protected]